ovation.
···
EVERY REVIEWanswered inYOUR VOICE
An AI reply assistant that watches every Google, Yelp, Apple, and Tripadvisor review, drafts a response in your brand voice, and posts it within the hour.
Built for businesses that live by their reviews
PENDING REPLIES
One unanswered one-star review drags your average down for months. Ovation drafts the reply before it lands on page one.
The Problem
REVIEWS ARRIVE FASTER
THAN YOUR OWNER CAN REPLY
CHANNEL SPRAWL
FOUR INBOXES, ONE BUSINESS
Reviews scatter across Google, Yelp, and Tripadvisor. Owners log into four dashboards a day just to see what was posted overnight.
COPY-PASTE FATIGUE
THE TWELFTH APOLOGY
Owners type the same apology twelve times a week. By Friday it sounds like a template, and customers can feel it through the screen.
TONE-DEAF REPLIES
REPLIES THAT READ AS BOTS
Generic 'Thanks for the feedback!' lines train future customers to scroll past your responses entirely. Brand voice matters at the reply layer too.
SILENT NEGATIVES
DAYS-OLD ONE-STARS
A negative review left unanswered for 48 hours signals that no one is home. The next prospect reads silence as guilt and books the shop next door.
The Technology
// Aurora DSQL
EVERY CHANNEL.
ONE INBOX.
zero misses.
A multi-location business gets reviews posted from four channels in four time zones — and an owner sleeping in one of them. The reply window closes before the morning shift even logs in.
Ovation runs on Amazon Aurora DSQL — Postgres-compatible with strongly consistent multi-region writes. Every channel polls into one inbox, every draft reply writes once, every post-back is atomic. No double-replies, no dropped reviews, no matter which region the call came from.
UNIQUE INDEX(channel_id, review_id) — enforced across every AWS region simultaneously.
Pricing
Standard
$99
per location · per month
Enterprise MULTI-LOCATION
$249
per brand · per month
ovation.· Always replying